Let’s find out why your account may be suspended and then learn how to get it running again! Make sure that, both, ads and organic posts tag the business partner. Make sure that the new card information has been updated on your account. In this post, we explain the most common reasons for account disablement. ", keep in mind the following: 1. Technician's Assistant: What specific product are you working with? IM DONE! However, Facebook branding cannot be the most “distinctive or prominent part of the creative.” You may be thinking, “I’ll use the Facebook logo in my ad to grab the attention of viewers.” Perhaps it would make the ad seem more “official.” Sorry to burst your bubble, but using the Facebook logo in any way, shape, or form is strictly prohibited. If your Facebook account, Page, or Business Manager account is restricted from advertising, you'll receive a notification when you try to take an action such as creating an ad or updating your business settings. Facebook disabled and restricted all of my advertising last week off of one ad and today I’m so grateful to report the appeal was accepted and they turned my accounts back on.. If your offense was minor, you may be able to create a new ad account. If this has happened to you, not to worry! For many of the topics below, your company will need to apply for written permission from Facebook. We found out after filing an appeal and explaining our situation in a logical and thoughtful manner. For details regarding these guidelines, visit Facebook’s, Financial and Insurance Products and Services, Ads About Social Issues, Elections, or Politics, If you’ve read the violations above and are still scratching your head, review Facebook’s page on. Facebook Advertising Policies change all the time. I solved my issue just by creating a new facebook user account. Get help now,” is not permitted. Any other suggestions would be greatly appreciated! Facebook has been shutting down more Ad accounts lately and they typically do it without warning. Don’t know where to start? Copywriting in the ads related to personal attributes. Avoid being blocked by Facebook: Don’t go crazy posting. in 2016. Some of my expected reasons for my restriction include: Over the past 3 years, I'm guessing these violations have just built up until I had made too many associated with my profile. What’s worse than being deactivated? Old page got penalty due to delay in delivery in the month of October( Some orders took 50 days to deliver smh. But, there is a chance they will be able to view details on the back end, to give you an informed opinion. Recommend rental facebook and google account. If you’ve received 10, 20 or 50 denials, it’s safe to assume that it’s a hard no. You can't run ads, manage advertising assets or create new ad or business accounts." It also gives both parties access to insightful information, such as engagement, reach metrics, total spend, and CPM. The last thing you want is to incur so many infractions that you are banned from Facebook advertising, forever. For example, perhaps you received a new card from your bank. In this post, we will answer all of the questions you may have about Facebook ad account deactivation. Content that is permitted but restricted are as follows: If you’ve read the violations above and are still scratching your head, review Facebook’s page on prohibited content. They make it easier for small and large businesses alike to reach their. My name is Lanh working in South VTM – Group, the company specializes in Online Marketing on Google and Facebook social network in Vietnam. Uh oh. You’re in complete shock and your first thought is obviously, “Why?!”. Facebook Advertising is more popular in the world and bring to businessman a lot of benefits. Required fields are marked *. duplicating it and running multiple at one time. ” seems to go on forever, but it is important to stay abreast of these guidelines. If you’re in the clear, stick around to learn ways you can protect your account from being deactivated in the future. Ask for his/her opinion on why your account was disabled. By using our Services, you agree to our use of cookies.Learn More. Benjamin Chacon’s article on branded content includes a step-by-step tutorial on how to tag and post branded content. You will no longer be allowed to advertise on Facebook. This happened over the weekend, while i was not even doing anything with ads. However, ads that are seen too frequently often get flagged. in innovative and effective ways. There’s a chance they will not be able to give you a definitive answer. I looked around everywhere for a support live chat which I heard used to exist in the past but now does not. If something were to go wrong, all accounts would not be in jeopardy. Promoting unclear or misleading products - I worked with a financial advisor who had mentioned cryptocurrency on his landing pages. When I tried to connect my personal Facebook account, there is a promt that says "Ad Account connect failed".When I log in through Facebook business manager, there is a notification that says "Business Account Restricted From Advertising- You can't use … But I do not know how to get in touch with a Facebook ad rep. You’ll simply need to create a new ad account in your business manager, a new Facebook page, and set up a new payment method. Don’t know where to start? Stoian also recommends having multiple administrators for each back-up account. Facebook updated their branded content policy in 2016. Some require certifications, age requirements, and/or additional authorizations. This way, you can have separate ad accounts for each client or business. For example, images that focus on specific body parts, even if not “explicitly sexual in nature,” are not permitted. Well, this happens even to the greatest of us. So instead there was the option to appeal the restricition decision. Keep these policy requirements in mind when creating your ads: Similar to the. Take the time to write an email that is honest, descriptive, and appreciative. Be sure to diversify your marketing efforts across multiple channels. “Paid sponsorship with [company name]” will now appear at the top of the post, under the influencer’s instagram account name. My Facebook Appeal on “Your Advertising Access is Restricted” Restores Disabled Ad Account! Stoian recommends that you set up one ad and get it approved. Use Facebook Business Manager, not your personal ad account. Why Your Facebook Ad Account is Disabled and How to Fix It, As we know, Facebook ads have completely changed the advertising game. Do not schedule ads too frequently. Make sure that. with Facebook. , and try to avoid questions that ask the viewer identifying questions. Facebook determined the word “whitening” was offensive and hence, restricted his account. In checking my account it looked mentioned that my advertising was still restricted. #1 Try to … . earlier this year, this experience is a reminder not to put all your eggs in one basket. So, you’ve reviewed all the guidelines above, and you’re screaming, “I’m innocent, I tell you. One minute, your Facebook ads are happily ticking along and the next, well, it’s social armageddon because you see this message: “Your advertising account has been flagged because of unusual … But there is nothing to worry about. This restriction is on my personal profile. It requires influencers and publishers to tag the company they are collaborating with on paid partnership and sponsorship posts. So, you’ve reviewed all the guidelines above, and you’re screaming, “I’m innocent, I tell you. It states that your account has been disabled for violating Facebook’s terms of use or advertising guidelines. You will be prompted to enter your advertiser account identification number. “Paid sponsorship with [company name]” will now appear at the top of the post, under the influencer’s instagram account name. It’s so important to remain mindful of the way we word advertisements, so that they will not offend others. Julie Stoian, CEO of Create Your Laptop Life, has great tips on how to protect your account from deactivation. They make it easier for small and large businesses alike to reach their targeted audiences in innovative and effective ways. Your email address will not be published. This is a … Unless, of course, your ad account gets disabled. If your appeal is denied, there are still some things you can do. a chance they will be able to view details on the back end, to give you an informed opinion. Once the payment is settled, it shouldn’t take long before your ads are up and running again. You can't run ads, manage advertising assets or create new ad or business accounts.". Home > Blog > Social Media Marketing > Why Your Facebook Ad Account is Disabled and How to Fix It. It was only my personal user account that was disabled from creating new ads. This includes, “nudity, depictions of people in explicit or suggestive positions, or activities that are overly suggestive or sexually provocative.” But perhaps you are in the business of selling undergarments, body wash, or art. if you are eligible for a consultation. Keep a close eye on the comments. Since appeals are most likely processed by AI, contacting a Facebook Marketing Expert will give you the opportunity to speak with a real person. If your Business Manager or ad account is restricted from advertising on Facebook, you will want to go over your ads and landing pages with a fine toothed comb, looking at every detail to make sure you are compliant with Facebook ad policies. If you get a message like this one, you will need to rereview. 68 Reasons Why Your Facebook Ad Got Rejected or Account Got Banned. Having old inactive ad accounts and pages just sitting there, not being used. Your email address will not be published. This includes direct or indirect assertions or implications about a person’s race, ethnic origin, religion, beliefs, age, sexual orientation or practices, gender identity, disability, medical condition (including physical or mental health), financial status, membership in a trade union, criminal record, or name.”. Facebook Twitter Buffer. Promotion are disabled (Your account is restricted) : Instagram How can I tell if my account was restricted? Is your Instagram Account Blocked, Restricted or Shadowbanned? Unfortunately, Facebook doesn’t always say exactly why your account has been disabled. Even if the response is “final,” you can still keep asking. Get your Facebook advertising activity back on track with this simple guide. Second opinion] Facebook. We know, we know. have been settled. The most common reasons include: You may not have violated any of Facebook’s community guidelines or terms of use. Adult content is never permitted in Facebook advertisements. Focus on your unique selling proposition, and try to avoid questions that ask the viewer identifying questions. You must still tread lightly. You want repeat exposure to your ad. Can not file an appeal, Spent hours talking to support via messenger and NO ONE can tell me what policy was violated or why my account was restricted. Make sure that your payment and billing information is up to date. They gave me access and got rid of this annoying warning in my account. Best Practices for Complying with our Advertising Policies . Customers don’t want to feel like they are being tricked into purchasing a product or service. Posting anything on this list is a big no-no. Should Your Business Have a Pinterest Account? We know, you’re probably in the heat of the moment trying to quickly resolve this injustice, but we agree with Jerry Banfield. We know, deactivation is scary and upsetting but with the tools listed above, there’s a chance this nightmare is soon to be over. Google suspended my original AdWords account right when I was getting 5:1 ROI on it. | … We do what we do because we love digital marketing, and we enjoy using our knowledge and experience to help local businesses develop and execute killer marketing strategies. March 10, 2015 by Jon Loomer - 99 Comments. Click here for more info.”. If you sought out this article to be proactive, have a look at her suggestions below. Be sure to, your marketing efforts across multiple channels. On friday was working ok. First, you must log in to your Facebook account. The easiest way to tell if your Facebook account has been restricted from advertising is to go to a page you are an admin of and try to boost a post. Benjamin Chacon’s article on branded content includes a, It’s so important to remain mindful of the way we word advertisements, so that they will not offend others. They are a monopoly and internet dictator that arbitrarily restricts your account with ZERO warning and ZERO information as to why. If this has happened to you, not to worry! How to Recover a Suspended Facebook Ads Account : Social Media … Note that while this is actually pulled from Facebook’s Advertising Guidelines, it’s somewhat tongue-in-cheek. We know firsthand how awful this experience can be. Unfortunately, Facebook doesn’t always say exactly why your account has been disabled. I'm committed to getting back in, managing the entire operation much more professionally and investing heavily in ads over the next few years for my personal business and agency clients. I appreciate you contacting me and hope this response has been helpful. However, images of art, such as greek statues, are generally deemed acceptable. In each of my appeals, I acknowledged where I think I had violated Facebook's policies, my estimations for how much ad-spend I will be managing in the next 6 months, I was committed to maintaining a good user experience for the platform and ensuring all campaigns remain within policy in the future. Some require certifications, age requirements, and/or additional authorizations. Last but not least, Stoian recommends doing a final review of the ad copy, ad creative, and landing page prior to getting approved. During the call, you can ask for advice on future ad campaigns. We hope your story has a happy ending! ads and organic posts tag the business partner. But perhaps you are in the business of selling undergarments, body wash, or art. Instead, try, “We have dental care plans for your every need. If your ad account was deactivated, hopefully you now feel equipped with the information you need to hit the ground running again. There are a lot of reasons why Facebook could disable your ad account, but all of them can be divided into 2 categories:. I am using them on … Similar to the Facebook and Instagram outage earlier this year, this experience is a reminder not to put all your eggs in one basket. The possibilities are endless. Industry Related Hashtags For Your Small Business. You’re not alone. One of the most important things to keep in mind is to keep trying. Not all negative comments come from “internet trolls.”  Negative comments can be indicators of a community guideline violation. Innocent!”  Fortunately, you have the option to submit an, We know, you’re probably in the heat of the moment trying to quickly resolve this injustice, but we agree with. What To Do When Facebook BANS Your Ad Account - Flexxable Consider yourself lucky, because this is an easy fix. Believe it or not, this is a topic that Facebook describes as a “common point of confusion.” Other platforms may give more leeway in this area, but Facebook has strict guidelines on what it deems acceptable in regards to explicit material or images. Facebook defines branded content as “any post—including text, photos, videos, Instant Articles, links, 360 videos and Live videos—from media companies, celebrities or other influencers that features a third party product, brand or sponsor.” For example, a makeup brand may collaborate with a beauty influencer to promote a new eyeshadow palette. Since the policy update, Facebook has created a tool for branded content. I also work with an online health platform, that promotes working online - which has also flagged MLM violations. I rarely have any issues getting my ads approved. If this has happened to you, not to worry! Though I do acknowledge I have made mistakes, none of my ads or violations have ever been blatantly out of policy - in fact, I still consider almost all of them to be within their policies. As we know, Facebook ads have completely changed the advertising game. Banfield has created an easy to follow, step-by-step, This is a perfect example of why it’s important not to rely on a single platform for advertising. We know, this list of “. Facebook Marketing Experts are Facebook employees who provide free consultations and make recommendations for ad optimization. Receive new and exclusive online marketing tips from the owners of Kapok Marketing each month. That list is longer than an ten-foot anaconda. Business facebook ad accounts. I have workarounds now to help my clients, but my priority is to get my personal access back. Focus on your. For details regarding these guidelines, visit Facebook’s restricted content page. I haved managed campaigns for: I have now appealed 3 times and been denied each time, yesterday I tried to appeal again and received the following: "You've reached the maximum number of reviews allowed. This feature allows publishers and influencers to officially tag a business partner. on how to protect your account from deactivation. Explain that your ad account has been deactivated and you’re seeking advice to avoid policy violations in the future. How do I know if my Facebook account, Page, or Business Manager account is restricted from advertising? As we know, Facebook ads have completely changed the advertising game. It’s important to Facebook that users know when they are viewing an ad. This has been a stressful situation as my business is hinged on this service. Reasons why a Facebook account, Page or Business Manager account may have advertising restrictions: Too many ad rejections: Ads are subject to Facebook's ad review system, which relies primarily on automated review to check ads against our Advertising … To avoid this inconvenience, it’s best to prevent this predicament altogether. What To Do When Your Facebook Account Is Locked or Disabled - … In the spirit of spooky season, feel free to share you deactivation horror story below. I'm thinking this is my last option - does anyone have any Facebook ad reps they can recommend who could assist with a manual review of my account? Remember that your appeal may have been read by AI (artificial intelligence)/ a robot, which often produces a canned response. How to recover a disabled Facebook ad account » Toomakesense You can check the status of your ad accounts, Business Manager accounts, commerce accounts, catalogs and Pages in Account Quality, which you can access when signed into your Facebook account. Though what we were promoting was an online wealth management course - nothing scammy. If this is the case, log in and check your account to see if all. . Gasp! But the reality is, I am still restricted. For the past 3 years, I have managed roughly $200,000 in ad spend - though mostly through partner business managers. Only set up accounts with payment information when you are ready to use them, and do not put payment information into accounts that you are not actively using. "Your Advertising Access is Restricted" - Advice Needed On Getting Account Access Back, local businesses (gyms, daycares, physios), Since I ran an agency, I created ad accounts for my clients, instead of partnering with their business manager - therefore the accounts were technically mine. The possibilities are endless. Your … This restriction is on my personal profile. Then, you will have the opportunity to state the issues you are experiencing and describe your recent account activity. Maybe you violated their advertising policies by mistake. You’re not alone. General ad disapprovals - occasionally some ads would just be flagged for violations, even though they were above board. This should be addressed promptly. Share this post with a friend, peer, or colleague and help them avoid this terror. Others depend on the laws and jurisdictions in the area you are planning to advertise. Then you can schedule an appointment. The Most Common Reasons for Account Deactivation, You may not have violated any of Facebook’s community guidelines or terms of use. Keep a lookout for updates and amendments. Facebook states, ads that link to Facebook or Instagram content (such as pages, groups, events, or sites that use Facebook Login), “may make limited reference to ‘Facebook’ or ‘Instagram’ in ad text for the purpose of clarifying the destination of the ad.”. In this post, we explain the most common reasons for account disablement. If your account has not been disabled and you would like to avoid the horror stories you’ve heard from your colleagues, there are ways you can protect yourself. Unless, of course, your ad account gets disabled. Cookies help us deliver our Services. You somehow violated Facebook Advertising Policies What are other reasons for account deactivation? If your appeal is denied, there are still some things you can do. Yikes! 4 months ago I received a notification from Facebook that my advertising access has been restricted: "Your Advertising Access is Restricted • You're no longer allowed to use Facebook Products to advertise. Basically, be remorseful and ask for another chance. We understand. 20% text overlay - some videos we used were flagged for this. You must still tread lightly. Posting anything on this list is a big no-no. They will naturally be open to products introduced by their favorite influencers, as long as those individuals are trustworthy. My entire business exists now because I saw that I should stop fighting Google over my account suspension and find something else that worked. Being deactivated. is never permitted in Facebook advertisements. Take the time to write an email that is honest, descriptive, and appreciative. That’s when I started learning Facebook ads. In this article, I share what to do when your Facebook Ad account gets shut down and how to prevent it from happening to you! Incomplete business manager setup (not verified?). The appeal process could take anywhere between several hours to a couple weeks. If one administrator is disabled, another may take his or her place. Fortunately, for us, our account was accidentally deactivated. I have been restricted from my facebook account.
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